In This Section

News > Service Reminder

Things are always changing and improving so we frequently publish useful articles in this section. Here you can learn more about what you can do to help support Novak Sanitary Services in our unending mission to keep the greater Sioux Falls region clean and pristine.

And, don't forget, if you have a suggestion, please contact us.


Service Notice and COVID-19

Our Main office remains closed at this time, we have placed a drop box for payments in the front lobby for your convenience.

If you are in need of secure document destruction, the Dakota Data Shred warehouse is available for paper drop off from 9am- 3pm, please call 605-373-9281 before arrival to ensure we will have someone on site to assist you. 

You can still reach our customer service department by phone at 605-338-7126, through our WasteConnect app, or by our Contact Us form on our website.

A message regarding Coronavirus (COVID-19)

Due to the Covid 19 pandemic the city of Sioux Falls has temporarily modified city ordinance 57 to allow for curbside garbage pickup. Please place your carts curbside by 6am on your day of service and retrieve your container at the end of service day. Curbside service will continue until the national Covid emergency declaration is rescinded.   Thank you for helping us keep our city clean and our drivers safe.

Read More


Winter Service Reminders

Winter will soon be upon us.  With customers and Novak working together, employees will be able to access and empty your garbage and recycling carts in a safe and timely manner on your collection day.

Read More


Useful Tools for Residential Customers

Novak Sanitary Service recently launched two new tools to make things easier for their residential customers.

  1. My Schedule
  2. Waste Wizard

Both new tools are found on the new Schedule page. 

Read More


Keep A Lid On It

By bagging all trash and keeping the lid down on the trash container, you can keep your yard and your neighborhood clean.

Read More


Online Bill Pay with Novak is Fast, Secure, and Easy

Did you know that you can pay your Novak Sanitary Service bill with our online bill pay? We know that making online payments are more convenient for our customers. Plus, they’re a great way save on stamps, and reduce the amount of paper waste. Online bill pay with Novak is quick, easy, and secure.

Read More


Clearing Snow in and around Containers

Did you know that in an average year, Sioux Falls has more than 32 days when we receive snow?  Many times it's just a dusting, but several times per year we receive more substantial amounts. 

Imagine trying to push or pull a full refuse container through several inches of snow.  Please help us protect the well being of our employees by making sure that the snow has been cleared from around your containers and that they roll freely.

Read More