In This Section

Residential Services

One Free Month of Service

As individuals who live, work and play in the areas we serve, Novak Sanitary Service and its employees are dedicated to helping Southeastern South Dakota residents reduce, reuse and recycle. Please check out the Resources section to help eliminate these items from our landfill.

To help reduce the materials going into the area landfill, our residential South Dakota garbage service includes trash collection and free document shredding for the people of Sioux Falls and surrounding areas. We also offer customers recycling service through our partnership with Recyclebank.

Current Novak residential garbage customers can also Refer A Friend and earn a FREE month of service.

If you would like to benefit from our 50 years of South Dakota waste collection experience...

Call 605-338-7126

Contact Us

...to set up your residential trash & recycling service today.

Novak residential service options include:

  • Weekly trash pickup in 48, 65 or 95 gallon carts
  • Special pickup service for excess garbage and large items
  • Free document shredding (up to 5 boxes per year, a $25 value)
  • Biweekly recycling pickup in 65 or 96 gallon carts
  • Ability to earn rewards for recycling through Recyclebank
  • Yard Waste service 
  • Temporary Roll-Off service for home remodeling projects

Areas Served

To learn what residential trash & recycling services we offer in your area and when:

Choose Your Location

Novak Sanitary Service proudly provides southeast South Dakota residential trash and recycling, yard waste removal, as well as roll-off and shredding service to the following counties:

Residential Garbage, Recycling & Shredding

  • Lincoln
  • McCook
  • Minnehaha
  • Turner

Temporary roll-off service only

  • Lake

Earn One Month Free South Dakota Trash & Recycling Service!

Residential trash & recycling customers may earn one month of free trash service for every friend they refer who becomes a Novak Sanitary Service customer.

Refer a Friend Go


Residential Garbage Collection

Our regular residential garbage collection service begins at 6:00 a.m. Monday through Friday.

The greater Sioux Falls area garbage collection subscribers should have all materials out for collection by 6:00 a.m. on the scheduled pickup day. Be sure to Choose Your
Location
to learn your service day details.

If garbage is not out in time for regular collection, it can either be picked up the following week, or you may request a special pickup (for an additional fee).

Your monthly service charge is based on a certain size trash cart (48, 65 or 95 gallon).

To ensure extra trash or bulk items are picked up, please call the Novak office at 605-338-7126 by noon the workday before your scheduled pickup day.  There may be an extra charge for trash outside of the cart.


Containers

48-gallon
(holds three 13 gallon kitchen bags)
65-gallon
(holds five 13 gallon kitchen bags)
95-gallon
(holds seven 13 gallon kitchen bags)

Please review the list of items below that are acceptable or unacceptable to put in your garbage cart.

Acceptable Items

  • Garbage
  • Small pet waste, double bagged

Unacceptable Items

  • Ammunition
  • Appliances
  • Ashes, hot or cold
  • Batteries, vehicle
  • Dirt, rocks, or gravel
  • Electronics
  • Household Hazardous Waste (HHW)
  • Medical waste
  • Pharmaceuticals
  • Recyclables
  • Sharps or Needles
  • Tires
  • Wood waste
  • Yard waste

Residential Recycling Collection

Novak Sanitary picks up residential recycling for Southeast South Dakota every other week, on the same day as trash, beginning at 6:00 a.m. Monday-Friday.  And, Novak offers a recycling rewards program.

If your residential recycling container is not out in time for collection, it can either be picked up during the following scheduled collection, or you may request a special pick-up (for an additional fee).

Please read below or view the 2016 Recycling Guide of items that can and cannot be placed in the recycling cart.  Also check out the Resources section to learn where you can recycle other items not accepted in the single stream.

Choose Your Location Holiday Schedule


Containers

96-gallon

Acceptable Items

  • Aerosol cans (empty)
  • Aluminum cans, clean foil and trays
  • Retail & grocery bags enclosed in clear, tied bag
  • Bags (dry cleaning, clean zip lock, tightly knot closed together in 1 clear plastic bag)
  • Books, paperback only
  • Food and Beverage Cartons (juice, milk, ice cream)
  • Chip board (cereal, pop, boxes)
  • Corrugated cardboard
  • Glass bottles and jars
  • Magazines, catalogs, junk mail
  • Newspapers and inserts
  • Office paper
  • Paper egg cartons
  • Plastic bottles, jugs and tubs (+ attached caps)
  • Prescription bottles, lids on (empty with no paper, foil)
  • Shredded paper in clear, tied, plastic bag
  • Steel or tin cans only

Unacceptable Items

  • Ammunition
  • Appliances
  • Ashes, hot or cold
  • Bandages or gauze
  • Batteries, vehicle
  • Books, hard cover
  • Bright Paper
  • Ceramics
  • Diapers
  • Dirt, rocks, or gravel
  • Electronic media tapes, CDs, DVDs
  • Electronics
  • Eye Glasses (donate)
  • Fast food & to-go containers
  • Food bags (cereal)
  • Food bags (chips, frozen food)
  • Garbage or Trash
  • Household Hazardous Waste (HHW)
  • Medical waste
  • Paper plates
  • Pharmaceuticals
  • Photos
  • Piping
  • Plastic silverware, straw, lids
  • Sharps or Needles
  • Steel pieces
  • Styrofoam (ie egg cartons)
  • Tissues, gift wrap, paper towels
  • Toys
  • Tubing or Catheters
  • Wax paper, foil paper
  • Window or mirror glass
  • Wood waste
  • Yard waste

Recyclebank Rewards

The Novak Sanitary Service and Recyclebank partnership inspires and rewards smarter, everyday choices for a more sustainable future.

What makes this program so unique? The Recyclebank Program is a loyalty and rewards program that motivates households to recycle - this is offered exclusively to our customers in the Sioux Falls and surrounding areas. Each household will earn Recyclebank Points for their recycling efforts, the more recycled, the more points earned.

Sign-up FREE

By signing up for FREE at Recyclebank.com, Novak residential waste collection customers can earn rewards simply by recycling.


Recyclebank is a route-based point system that allows Novak customers to earn points along with other route participants in order to earn discounts on many great products. Tracked through a Recyclebank scanner retrofitted to our Novak collection trucks, the Recyclebank system converts weight into reward points and then transmits this data to each route’s Recyclebank account.

Every household receives a large 96-gallon, wheeled recycling cart equipped with a Radio Frequency Identification (RFID) tag. This RFID tag has a unique number that associates each cart with an address. All you need to do is simply place all of your recyclables in your new cart. Points are accumulated on a route basis, and all participants that have set their recycling carts out on collection day are eligible to receive points for that day’s pickup.

Points that are accumulated throughout the route are distributed evenly to all registered participants that set their recycling cart out for pickup that day. The Recyclebank program is designed to give back and reward those customers that choose to recycle. The more material that your route recycles, the more points you and your route can earn! Encourage your neighbors to join the Recyclebank Program today to help reduce waste and earn points for your route.

An average recycler with Recyclebank has the ability to earn and redeem hundreds of dollars worth of rewards and discounts at local and national businesses each year. Currently, Recyclebank has more than 1000 local and national reward partners dedicated to its mission to encourage communities and households to recycle … more partners are added every day.

About Recyclebank Points

Your Recyclebank points will accrue month to month for as long as you remain in the Recyclebank program. Recyclebank points expire only if there is no activity in a user's account for over 6 months.  If you have questions about your Recyclebank points call them directly at 1-888-727-2978.

Residential Yard Waste Collection

Novak Sanitary's Yard Waste Service runs from April 1 - November 30. Novak offers two Yard Waste service options for South Dakota residential trash customers in these areas:

  • Brandon
  • Harrisburg
  • Sioux Falls
  • Tea

Residential Yard Waste Collection Service Options

To start yard waste service, call 605-338-7126 or email us.

Weekly Yard Waste Service

To start this weekly service, Novak trash customers must call the Novak customer service team to schedule the delivery of a 95 gallon yard waste cart.

  • For previous customers with a cart, service automatically starts the week of April 1
  • Weekly pickup occurs on the same day as your trash pickup day
  • Have cart ready for pickup by 6:00 a.m.
  • Additional yard waste must be put inside Kraft-type paper bags (plastic bags prohibited)

On-Call Yard Waste Service

For your convenience, we offer an on-call yard waste service based on the cost per bag. A special yard waste truck will be scheduled to service your home so customers must call the Novak office by noon the business day before pickup (which is the same day as your normal trash day pickup)

  • This service is available to existing Novak residential trash customers in select areas only
  • On-Call service requires a minimum of 2 (compostable) bags out by 6:00 a.m.
  • Yard waste must be placed inside Kraft-type paper bags, no cart provided
  • Yard waste pickup occurs on the same day as your trash pickup day
  • Customer must call Novak office at 605-338-7126 by noon the business day before pickup

Containers

Customer supplied Kraft paper bags (no plastic bags allowed)

Acceptable Items

  • Flowers
  • Grass clippings
  • Leaves
  • Pine needles
  • Soft organic garden material
  • Straw

Unacceptable Items

  • Branches & twigs
  • Garbage or Trash
  • Pet waste
  • Pine cones
  • Plastic bags
  • Wood waste

Residential Shredding

Novak Sanitary residential trash customers are allowed to bring the equivalent of five banker size boxes of documents per year to our office to be shredded, free of charge! After the five free boxes per year, the cost is only $5 per box.

Individuals who are not Novak residential trash customers may also drop off documents to be shredded. The cost is $5 per box (size equivalent to 12" x 15" x 10").

What should residents bring to shred? Read More

Please bring items to our Novak office:

Hours Monday-Friday between 7:30 a.m. and 5:00 p.m.
Address 5000 W 8th St, Sioux Falls, SD 57107

Containers

Customer Supplied (~12" x 15" x 10")

Acceptable Items

  • Paper documents

Unacceptable Items

  • Non-paper documents

Roll-Off Service

Call Novak today to learn about the convenience of using one of our roll-off containers for your next home remodel. Our construction specialists can help you find the right size container for your project and we'll explain what items are allowed and not allowed in these roll-off containers.

In an effort to reduce the amount of materials going to the landfill, Novak encourages everyone to donate items that are in need at the Sioux Falls Habitat for Humanity ReStore.

Items accepted at the Habitat for Humanity ReStore: go


Roll-Off ContainerSizeWidthDepthHeight
Open Top 10 yard 14' 8' 3'
12 yard 14' 8' 3'6"
15 yard 14' 8' 4'
18 yard 16' 8' 4'
20 yard 22' 8' 3'5"
30 yard 22' 8' 5'
40 yard 22' 8' 7'

Testimonials

Jeff Taylor

Janelle Carda

Amy O’Connor-Hoback, President
Kleenrite Company

My husband and I have used Novak for years. A year ago we had another service approach us and we did go with them just long enough to promptly fire them a few weeks later. I never appreciated the service we got from Novak until we had terrible service. Everyone in the office is great to work with and the service is spot on. We are lifers!

Resources

Please join with Novak and our employees to help reduce the amount of materials going to the landfill and to appropriately discard the items below.  

If you'd like to recommend additional information for this section, please send us an email.

Battery Recycling

If you have alkaline batteries, like those used in clocks, toys, calculators, handheld gaming devices, flashlights, and basic remote controls those can go in the trash.  Examples include, nonrechargeable AAA, AA, C, D, 9V.  Otherwise the batteries outlined in this Novak news article are accepted at the Household Hazardous Waste Facility.

Construction Materials – Donating

In an effort to reduce the amount of materials going to the landfill, Novak encourages everyone to donate items that are in need at the Sioux Falls Habitat for Humanity ReStore. Here's a link to what Items they accept. 

Electronics Recycling

Effective May 4, 2004, the City of Sioux Falls ordinance banned electronics from the Sioux Falls Regional Sanitary Landfill.  To learn what items they do and do not accept, read this Electronics Recycling Brochure.  

Eyeglass Recycling – Lions Club

If you have used eyeglasses you no longer need, you can donate them to the Lions Club. They accept prescription and reading glasses with metal or plastic frames. Children's glasses are especially needed.

Household Hazardous Waste (HHW) Disposal

To learn what items can be taken to the Household Hazardous Waste Facility in Sioux Falls read their Household Hazardous Waste information.

Pharmaceutical Disposal

Before you discard those unused pharmaceuticals, read this Novak news article.  

Sharps Disposal

The Sioux Falls Public Works, Environmental Division designed the Sharps Disposal Program to protect area residents, and employees who handle refuse and recycling.

There are free Sharps Drop-off locations at three area pharmacies. Sharps include needles, syringes and lancets that individuals use at home. Residents who live in Minnehaha, Lake, Lincoln, McCook and Turner counties who use sharps may pickup a sharps disposal container at any Lewis Drug, Hy-Vee or Walgreen pharmacies. Once the container is full, return it to the originating pharmacy and receive a new sharps disposal container.

Lewis Drug Pharmacy

  • Lewis Express: Brandon - Brandon, SD 
  • Lewis Family Drug: Canton - Canton, SD 
  • Lewis Family Drug: Dell Rapids - Dell Rapids, SD
  • Lewis Family Drug: Flandreau - Flandreau, SD 
  • Lewis Family Drug: Lennox - Lennox, SD 
  • Lewis Drug: 10th & Cliff Ave. Sioux Falls, SD - Sioux Falls, SD 
  • Lewis Drug: 12th & Kiwanis Ave. Sioux Falls, SD - Sioux Falls, SD 
  • Lewis Drug: 26th & Sycamore Ave. Sioux Falls, SD - Sioux Falls, SD 
  • Lewis Drug: 41st & Marion Road Sioux Falls, SD - Sioux Falls, SD 
  • Lewis Drug: 41st & Minnesota Ave. Sioux Falls, SD - Sioux Falls, SD 
  • Lewis Drug: 69th & Louise Ave. Sioux Falls, SD - Sioux Falls, SD
  • Lewis Rx: Medical Building 2 - Sioux Falls, SD 
  • Lewis Rx: Sanford Clinic - Sioux Falls, SD 
  • Long Term Care: Sioux Falls - Sioux Falls, SD 
  • Lewis Drug: Tea - Tea, SD 
  • Lewis Family Drug: Viborg - Viborg, SD 

Hy-Vee Pharmacy

  • 1231 E 57th St, Sioux Falls, SD
  • 1601 S Sycamore Ave, Sioux Falls, SD
  • 1900 S Marion Rd, Sioux Falls, SD
  • 2700 W 10th St, Sioux Falls, SD
  • 3000 S Minnesota Ave, Sioux Falls, SD
  • 3020 E 10th St, Sioux Falls, SD
  • 4101 S Louise Ave, Sioux Falls, SD

Walgreens Pharmacy

  • 2605 W 12th St, Sioux Falls, SD
  • 1806 S Minnesota Ave, Sioux Falls, SD
  • 7120 W 41st St, Sioux Falls, SD
  • 3620 W 41st St, Sioux Falls, SD
  • 4900 S Cliff Ave, Sioux Falls, SD
  • 1720 S Sycamore Ave, Sioux Falls, SD

FAQ

How often are residential trash customers billed?
We offer monthly or quarterly billing.
What time should I have my cart (trash, recycling, yard waste) out on collection day?
Carts need to be accessible for collection by 6:00 a.m. to ensure pickup.
How do I know if a holiday affects my trash pickup day?
You may view our Holiday Calendar here.  Normally, during holiday a week service runs one day late. For example, if the holiday falls on a Monday, all pickups that week will be one day late and that means Friday pickup will be done on Saturday. If the holiday falls on a Thursday, the only service days impacted with be Thursday and Friday.
How do I make a payment on your website?
The link to the Online Bill Pay button appears at the top of every page of NovakSanitary.com.  The Online Bill Pay page will handle your online payments securely.
Where do you offer residential Trash and recycling service and when?
To learn what residential services we offer in your area and when, just use the "Choose Your Location" drop down menu at the top of any page.

Trash

I had extra trash this week. Why wasn't it picked up?
Your monthly service charge is based on a certain size trash cart (48, 65 or 95 gallon).  There may be an extra charge for trash outside of the cart.  To ensure extra trash or bulk items are picked up, please call the Novak office at 605-338-7126 by noon the workday before your scheduled pickup day.
Why can't yard waste (grass, leaves, weeds) be placed in my garbage cart?
The Sioux Falls City Landfill does not accept these materials in the garbage portion of the landfill.  The landfill has a separate area for these items and it will be turned into compost.

Recycling

Can I recycle Styrofoam?
Unfortunately, our area recycling processing center does not accept Styrofoam at this time so you need to place it in the trash. Because this material not recyclable in our area, Novak suggests reducing the household use of Styrofoam cups and plates.
From time to time, I have extra recycling, what should I do?
Recycling is truly FREE with Novak Sanitary Service.  You may place the recycling in a clear plastic bag beside your cart on your normal recycling pickup day and the driver will haul it away.  No need to call ahead.
I have a constant overflow of recycling, what should I do?
You have two FREE options. Either increase the size of your recycling cart from 48 gallons to 96 gallons or add an additional recycling cart of the appropriate size.
How do I find out how many Recyclebank points I have?
You can either log onto your account at www.Recyclebank.com or call Recyclebank at 1-888-727-2978 to speak with one of their customer service representatives.
Why am I not receiving my Recyclebank points?
Generally, if you are not receiving points your Radio Frequency Identification (RFID) tag on your recycling cart may not be reading that it was out for pickup. You will need to call Recyclebank at 1-888-727-2978 and they will assist you.

Yard Waste

What is yard waste?
Yard waste as defined by the Sioux Falls Regional Sanitary Landfill is grass clippings, leaves, weeds, and soft garden waste.

Roll-Off Container

Can I place a dumpster or a roll-off in the street?

It depends on the community you live in. In Sioux Falls you will need a permit from the City Engineering Department. Your Novak representative can take care of that for you. Once the City reviews the request and approves it they will issue the permit. The City charges a nominal fee for the permit and we can add the charge to your statement.

Other communities in the surrounding area do not allow any type of container in the street and it must be placed on your property. Please call 605-338-7126 to learn about roll-off service in your area.

Shredding

I am a Novak residential customer. Is it okay if I just bring in one box at a time?
Absolutely.
After the documents are securely shredded, what happens to them?
The shredded documents are formed into bails and shipped out to pulp mills to be recycled.  In 2016, Dakota Data Shred recovered 7 million pounds of shredded documents.